Shipping Info

At Qualosa, we deliver across the UAE through our fulfillment and delivery partner Zambeel.

Delivery Area

We currently deliver within the United Arab Emirates (UAE).

Delivery Method

All orders are processed and delivered through our fulfillment partner Zambeel. Delivery is available on a Cash on Delivery (COD) basis.

Order Confirmation

After you place an order, our team may contact you by phone or WhatsApp to confirm your order details before dispatch. Please make sure your phone number and address are accurate.

Delivery Time

Estimated delivery times are:

• Dubai, Sharjah, Abu Dhabi: 1 to 3 business days

• Other UAE areas: 2 to 5 business days

Delivery times may vary during weekends, public holidays, or periods of high demand.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout or clearly mentioned on the product page.

If you offer free shipping, replace this line with:

We offer free shipping on selected orders or promotional campaigns.

Cash on Delivery

We currently accept Cash on Delivery (COD) only. Please keep the exact amount ready at the time of delivery whenever possible.

Failed Delivery

A delivery may be delayed or unsuccessful if:

• the customer does not answer phone calls

• the shipping address is incomplete or incorrect

• the customer is unavailable at the time of delivery

• the order is refused without a valid reason

If a COD order is repeatedly refused, we may restrict future orders from that customer.

Order Tracking and Support

If you need help with your delivery status, please contact us with your order number.

Email: subhajitb.joy@gmail.com

We are committed to making your shopping experience smooth and reliable.